Debra Benton - Benton Management Resources, Inc.Debra Benton - Benton Management Resources, Inc.Debra Benton - Benton Management Resources, Inc.
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Style and Substance: How HR Pros Can Take the Lead
HR Specialist interviewed Debra A. Benton, executive coach to leading executives at Pepsi-Cola, Nabisco and many of America’s largest corporations. Her books include How to Think Like a CEO and Executive Charisma (both published by McGraw-Hill).
 

Issue: You will be far more effective as an HR pro it you project top executive style and polish.
Benefit: Not only greater respect from your company’s top management, but the ability to work with them on a much stronger footing.

Action: Apply these eight power tactics from top executive coach Debra Benton.

If you are tired of playing “second fiddle” to your company’s CEO, president and other corner-office executives, it is within your power to turn the situation around and step into the spotlight.

“You will be more likely get a seat at the `power table' if you look and act in a memorable, impressive, credible, genuine, trustworthy, confident, competent, comfortable way around them and everyone else,” says Debra A. Benton, one of America's top executive coaches and the author of several bestsellers on executive image. “They won’t necessarily be easy on you, they will test your consistency and strength. Put if you pass those tests, they will treat you as a peer.”

Here are eight of Benton’s strategies for making that transition happen:

1. Be different and better than other HR people they’ve dealt with in the past. Study other HR specialists, trying to see them as the CEOs do. Do things better and differently.

2. Project a top executive attitude that is productive, constructive and non-critical of others. The most powerful way to gain acceptance is to expect it and give it to others.

3. Dress at the level of the people you want to influence.

4. Comport yourself like a winner. That means good posture, a relaxed facial expression and a slow and purposeful way of moving and speaking.

5. Ask questions, don’t assume. Don’t interrogate people about broader business issues, but don’t let mutual mystification set in. If you and general executives agree to go on misunderstanding each other, you will be the one who loses.

6. Use humor. If you do, they will choose to include you because you make dismal, boring business more enjoyable.

7. Don’t just do for others, ask of others too. Doing so show that you value them. That keeps things even and shows your courage.

8. Step up to the plate in meetings. You’re in a meeting for one reason - to contribute. Do not sit back and wait until you have the most brilliant input or until they ask you a question. Instead, insert yourself pleasantly but assertively with comments like “Good point, Joe” or, “Here’s what my group did when he hit a similar roadblock last year.”

Final tip: Deal with muckety-mucks as humans, not as “the bosses.” They are just like you, faced with the same concerns, fears, frustrations, family issues and health worries that you have. Should you treat them well? Of course! Just treat them as equals. That’s what they are, after all.


 
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