Debra Benton - Benton Management Resources, Inc.Debra Benton - Benton Management Resources, Inc.Debra Benton - Benton Management Resources, Inc.
Debra Benton
.
News Columns Go Back
News ColumnsNews Columns  
 
     

What The Boss Will Never Tell You...But You Need to Know.
by Debra A. Benton
 
You may work for a company for 30 years and no one—not the director of human resources and certainly not your boss—will give you information central to your success. There are things you are expected to know, such as displaying good manners, and other things that your boss would scorn to point out.

Regardless of the stage you are at in your career, beginning, mid-level, or near retirement, it is incumbent on no one but you to have the insight to figure out everything you need to know and to act on that knowledge. Nothing less than your future happiness may depend on it, and, until now, it is likely that no one was going to tell you what you most need to know.

An important note: in the event someone does say what he or she would rather not have to, never respond—never even think— But no one told me. With such an attitude you will build for yourself a formidable roadblock. On the other hand, you can jump your career forward by looking at life on the job through the eyes of your boss.

Think of the revelations discussed below as the Employee Qualities for Success. These extend well beyond the qualifications you need for the basic performance of your job.

The top five Employee Qualities for Success you boss is thinking but will never reveal are as follows—

“Be loyal to me.” To instill loyalty in your relationship, make your boss feel as if you are his or her biggest advocate. When an individual believes you are loyal, he or she is more likely to reciprocate by being loyal to you.

“Make me look good.” Always make your boss look good, especially to his or her superiors and peers. This is vital. No matter what the project, go after the results required to make the boss look like a success.

“I expect perfection.” You may not think your boss is anywhere near perfect, but he or she wants perfection from you. Being perfect includes keeping the same work hours as he or she and never whining.

“I am nervous when I walk into a room to start a meeting.” In myriad situations, your boss will feel as uncertain as you. As one vice president has said, “I have no idea how the planning process is going to work, and I’m the head of planning.”

“You have body odor”; “You are sloppy”; “You are overweight”; “You are ill mannered.” Even when they do not abide by their own standards and prejudices, bosses expect you to look, dress and behave professionally. Some things never change: there is power in a white shirt and tie for a man, and a white shirt and pearls for a woman.



Why No One Will Tell You These Things

Your boss’s viewpoint on not sharing this information with you includes the following—

• Bosses believe they are not responsible for teaching you what you already should know. The reasoning continues that your larger role is to work for your boss and benefit the organization and, therefore, it is not his or her place to have to tell you the obvious.

• Unconscious and unfair of him or her though it may be, your boss expects you to be a mind reader.

• Because of the job level you have attained—though you may think it’s the proverbial bottom rung—your boss thinks you should know better.

• To point out such things, some bosses fear, will embarrass or offend you.

• There may be legal ramifications, and bosses simply do not want to be sued.


How to Correct the Situation

If you suspect you lack even one of the top five Employee Qualities for Success, following are additional moves for improving your relationship with the boss. Integrity is the baseline for each of these recommendations—

• Encourage your boss to openly communicate, but never, of course, to the point of inappropriate or intimate comments.

• Provide him or her the same candid but professional communication you wish to receive.

• If your boss is accepting of frank discussion, do not retaliate against, incriminate or dismiss him or her if you do not like what you are told.

• Keep your boss focused during the discussion on what you need to do better.

• Do not discuss the appearance, performance or behavior of others.


 
Now is the time.  Click here to visit our page with:
Benton Books & Videos
 
Contact Mary Reed, International Sales & Marketing - inquiries@debrabenton.com

PLEASE NOTE: We answer every e-mail that we receive. 
If you do not receive a reply within 48 hours, please contact us at 970.484.4687.

 
Benton Management Resources, Inc. © 2006 All rights reserved. 
521 Rattlesnake Road • Livermore, Colorado 80536 • Phone 970.416.3882 • Toll Free 800.416.7554