| The
boss can be the ideal cheerleader for each
talented, hard-working
member of his or her team. Yet practically
everyone in the work world
can identify with the experience of not getting
along with the person in charge. Employees
are given occasions to think, “My boss doesn’t
like what I do,” or “I can’t seem to please him,”
or, worse yet, “My boss doesn’t
like me.”
No matter who you are, your relationship
with your boss is crucial, and careful thought—not emotional reaction—is
fundamental to your success. Reflect on what
is happening between you and your boss
on the job. Do not put on blinders and hope
the situation will go away. And do not lower
your head and run for the door. Instead,
if you think
your boss has it in for you, follow each
of these five steps:
Stay cool and collected. Feeling worried
and full of angst adds to your discomfort
and likely will hurt your work performance.
Stay the course.
Do not immediately change how you are or
what you are doing to try to please anyone.
Definitely do not quit—at least yet.
Intelligently observe. A supervisor’s
actions seldom are blatant; stuff does not
just happen out in the open. Consider that
perhaps your
boss is tough on you to challenge you and
help you grow. Before you conclude that he
or she has it in for you, confirm that three
or more
of the following are happening:
• You receive a performance review of “did not meet expectations”
instead of your usual “exceeds expectations.”
• Your boss constantly double-checks your work.
• You find yourself out of the loop or the last
person to know things on a repeated basis.
• Your authority is disregarded.
• The number of people who report to you is significantly
reduced.
• You suffer notable indignities, such as being
reprimanded in a meeting or publicly criticized.
• You repeatedly are passed over for better assignments.
• You get unreasonable assignments that are impossible
to complete in the time allowed.
Pay attention to how your boss interacts with others, particularly employees
he or she favors, and compare what you observe to your own experiences.
Discuss what you see with a mentor. Do not talk about it with someone
who could inflame your emotions over the situation, such as your spouse
or mother.
Ask yourself how your boss is getting along in the company. He or she
may be the very person the company is planning to fire.
Address the situation head on. Meet with your boss eyeball to eyeball.
Bring your observations to the table, get the issues out in the open,
and have a frank discussion. Ask about the situation and ask earlier
rather than later. Ask in a style that is not accusatory, emotional
or threatened. Rely on facts to make your points and do not be confrontational.
Simply ask, “What can we do to have a better working relationship?” Whatever
you learn, reply that you will think about
what your boss has said. In other words,
acknowledge the disagreement.
Also ask what is necessary to remedy the situation and seek truly and
unemotionally to understand what you need to do to be successful.
There is a caveat to being up front about the situation: if your boss
truly has it in for you, he or she most likely will neither respond
nor listen to you. Bear in mind that the type of person who abuses power
and acts on resentment takes pleasure in confronting and being confronted
by others.
Do not take it personally. Honestly think
about what you heard your boss say. He may
be wrong but he may be right, and he is stating
his
position based on his own experience. The
fact that you two haven’t
clicked does not mean you are a bad person
who is doing poor work and needing to find
a new job.
Allow yourself time to think about the situation,
then ask for another meeting and offer a
compromise that could work for both of you.
Schedule
a time to revisit your progress. In the meantime,
truly do your part to achieve the compromise.
If your boss doesn’t abide by the agreement,
prepare to take further action.
Assess your boss’s standing in the
organization. Is your boss well respected
within the organization and part of the inner
circle?
If not, scout for a different job within
the company, ideally with the boss's staunchest
competitor or adversary. This person will
empathize
with your situation and help you transfer
into his or her camp.
If, on the other hand, your boss belongs to the inner circle of power
and is expected to be with the company another 5 to10 years, make the
effort to apply these steps, but realize that you may have to quit.
Go higher up the ladder of authority. First,
communicate to your boss that you do not
think the compromise is working. You might
say, "I
wonder if it would make sense to run this by a third party," and
use the words “our joint boss.” Point
out that the situation needs to be viewed
from another perspective and say you want
to talk
with human resources or a supervisor at a
higher level.
Explain to your boss that you both can attend
this meeting and that while you never would
speak behind his or her back, you also will
not
allow the situation to fester. Now do what
you said you would—schedule
the next meeting and do it soon. Prepare
for the meeting like any highly skilled trial
lawyer prepares for court: anticipate what
your boss will
say in the meeting before that day arrives.
At this point, the situation will have given
you tremendous experience in communicating
and negotiating with integrity. You also
may decide
that, despite these efforts, it’s just not worth staying with
the company. But when you leave, you can depart feeling good about how
you handled the situation—no regrets.
|